Terms and Conditions
These Terms and Conditions (“T&Cs”) apply when you visit our website or place an order with us. By using our website and/or purchasing products from us, you agree to these T&Cs.
1. Company Information
This website is operated by:
Orthora
🌐 https://www.orthora-footwear.com
📩 info@orthora-schuhwerk.de
2. Scope & Definitions
Business: Orthora, the provider of goods and services through the website.
Consumer: A natural person who places an order for purposes that are predominantly outside their trade, business, or profession.
Distance contract: A contract concluded between Orthora and the consumer via our website without the parties being physically present at the same time.
Withdrawal period: The statutory period during which the consumer may exercise their right to withdraw from the contract.
These T&Cs apply to all orders and contracts made through our website.
3. Conclusion of Contract & Orders
A contract is formed when you place an order on our website and we confirm it via email.
We reserve the right to refuse an order, for example, in cases of suspected fraud, incomplete information, or payment issues.
4. Prices & Payment
All prices are listed in Australian dollars (AUD) and include Goods and Services Tax (GST) where applicable.
Shipping costs are shown separately at checkout before you finalise your order.
We accept the payment methods listed on our website (e.g. Visa, Mastercard, PayPal).
5. Delivery
Delivery is made to the address provided by you during the checkout process.
Estimated delivery times are outlined on our Delivery Information page.
If delivery is delayed or becomes impossible, you will be notified and have the right to cancel your order.
6. Liability & Warranty
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Except as required by the ACL, our liability is limited to the purchase price of the goods.
We are not liable for indirect or consequential losses, including loss of profit, unless caused by our negligence or wilful misconduct.
7. Data Protection
Protecting your personal information is important to us.
We handle your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
For more information, please refer to our Privacy Policy available on the website.
8. Copyright & Intellectual Property
All content on the website (including text, images, product descriptions, logos, and design) is owned by Orthora or our licensors and protected by copyright and intellectual property laws.
Content may not be copied, reproduced, or used for commercial purposes without our prior written consent.
9. Dispute Resolution & Governing Law
These Terms are governed by the laws of the Commonwealth of Australia.
In the event of a dispute, both parties will first attempt to resolve the matter amicably.
Consumers may contact the Australian Competition and Consumer Commission (ACCC) or their state or territory consumer protection agency for advice or assistance.
10. Changes to These Terms
We reserve the right to change these T&Cs at any time.
The current version will always be published on our website.
The T&Cs in force at the time of your order shall apply.