Summary: Yes, as long as your order hasn't been processed yet.
If your order hasn't been processed yet, contact us as soon as possible with your order number and we'll take care of it. Before you cancel, let us know why. If it's about size, color or your address, we can often just change the order for you instead, so you still get your shoes without waiting to reorder.
Once an order has shipped, or has reached the courier pickup center, it can no longer be cancelled. At that point it's already on its way to you. If you have any concerns after it arrives, our team is here to help.
Still need help? Contact us