Summary: Our team is happy to help by email or through the contact form.
You can reach us any time through our Contact Us page or by email at support@orthora-footwear.com. To help us reply faster, please include:
- Your order number (it starts with # and is in your confirmation email)
- The email address you used at checkout
- A short description of what you need help with
- A photo, if your question is about a damaged or wrong item
We aim to reply to every message within 1 hour. Please send one message per order so everything stays in one place and nothing gets missed. If you reply to an email from us, just keep it in the same thread.
Still need help? Contact us